Technical Support

Support will be delivered through commercial channel or technical channel depending on the type of doubt presented.

If the issue raised is related to invoice, discount coupons, downloadable licenses, volume licenses, or other non technical doubts, please contact us through the e-mail, sales@net-mamma.com.

If your questions are related with installation, set-up or other technical issues, please contact us through our e-mail, support@net-mamma.com.
We will be able to help you faster and more accurately if you describe your issue the most focalized and detailed possible way.

Even if you did not register or activated your net-MaMMa license yet, you can request our support. net-MaMMa team puts a lot of effort into answering to all users’ requests in a reasonable timing.

To best correspond to users expectations, we have the following priority list (less priority to higher priority):

• Non registered users;
• Registered users;
• Activated users.